Do you have a Minimum Order Quantity (MOQ) for each item?
We offer a low MOQ for OEM products to help our clients start their business easily.
How do you deliver the goods and how long does it take to arrive?
We usually deliver bulk orders by sea. For small packages or samples, we can send them via express courier services.
Could you accept OEM packaging and custom logos?
Yes, we specialize in both OEM and ODM services. Please provide your design details before production so we can confirm the sample.
Do you offer a guarantee for the products?
Yes, we offer a 1-3 year warranty on our products depending on the specific item and usage.
How do you handle faulty products?
Our products are manufactured under a strict quality control system with a defective rate of less than 0.2%. During the guarantee period, we will replace faulty items with new parts.
What are your standard payment terms?
We typically accept a 30% deposit and the remaining 70% balance against the copy of the Bill of Lading (BL).