A: For new customers, sample and express fees apply, which are refundable upon placing an order. Regular customers may receive samples free of charge. Typical lead time for samples is 3-7 days via DHL, TNT, or UPS.
Q: What is the Minimum Order Quantity (MOQ)?
A: The MOQ varies depending on the specific item. Please contact our team with the product details for specific requirements.
Q: How do you ensure product quality control?
A: We utilize a dedicated inspection team that monitors every stage from raw materials to finished products. Every order is tested and recorded for quality assurance.
Q: Can we request a test report before shipment?
A: Yes, we provide comprehensive test reports and material certificates to our customers prior to every shipment.
Q: What professional services do you provide?
A: We offer high-quality products, professional technical suggestions, rapid response times, competitive pricing, and reliable on-time delivery.
Q: Are custom specifications available?
A: Yes, special specifications and custom marks can be manufactured according to specific customer requirements.
Pak Lift
