Frequently Asked Questions
Are you a factory or a trading company?
We are a direct manufacturer specializing in magnetic lifters since 2004. We produce approximately 20,000 pieces annually, with a significant portion serving the European and American markets.
Can you provide customized OEM or ODM products?
Yes, we provide customized products tailored to your specific requirements. Both OEM and ODM services are fully supported.
Is it possible to print our logo on the products?
Yes, OEM branding and logo printing are available with the necessary authorization from our customers.
How long is the product warranty?
We provide a 12-month warranty for all our products, excluding quick-wear parts such as handles.
What is the typical lead time for production?
Standard production usually takes 15-20 days after payment is received. During peak holiday seasons, it may extend to around 30 days.
How do you ensure product quality?
We use high-grade N48-50 magnets to ensure a long lifecycle. Every finished product undergoes 100% testing before shipping, and we welcome third-party inspections.